Such case means that the counterparty has failed to pass relevant examination. The counterparty needs to be contacted to solve the problem.
To protect the private information of the parties to an EFP transaction, the parties can view specific reasons attributable to itself (including those attributable to its client and member), but if the EFP transaction fails duo to reasons attributable to the counterparty, either of the parties can only view a general reason for the counterparty’s failure, such as “counterparty fails to pass member’s risk control examination” and “counterparty fails to pass EFP transaction examination”. Both of the parties can view some common reasons, such as “non-corporate investors cannot enter into EFP transactions”.